Associate Education Program Manager

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Associate Education Program Manager

San Francisco

"At Airtable, we believe that software stands to be the single most impactful way anyone can bring their ideas to life, yet few people have access to it as a creative medium. Airtable enables everyone to experience the power of creating, not just using, software. We have customers from every industry, in every function, who are making, building, and doing more on Airtable for almost any use case you can imagine. We want to empower everyone in the world to create.

Ensuring our customers are successful is critical to achieving this goal. Airtable is looking for a creative, savvy, and meticulous Associate Education Program Manager to support and drive forward our scaled education programs. As an early contributor to Airtable’s growing Education team, you’ll help enable a wide range of learners and creators to achieve more with Airtable. You’ll be responsible for a variety of operational functions to support our live training program—including co-hosting daily webinars—developing and producing content and promotional assets that reflect Airtable’s brand voice and educational ethos, and helping build out our growing list of educational programs. This role also requires coordinating with a cross-functional team including Marketing, Design, Customer Success, Sales, and Support to create high-quality educational experiences for our customers.

What you'll do
- Support the operations of our live training program
- Co-host our daily live training webinars, serving as one of the public faces of Airtable Education
- Develop deep product knowledge and an engaging, brand-aligned customer-facing demeanor
- Collaborate on the development and production of educational content across channels
- Partner cross-functionally to launch internal and external promotions that drive awareness and engagement
- Help brainstorm and build out new areas of our educational program
Who you are
- 1+ years experience in a role focused on developing educational content, trainings, or equivalent
- Proven experience delivering video content or other public-facing communications
- A clear communicator with a proven track record of effective written content and public speaking
- Experience working cross-functionally. Demonstrated ability to build consensus among multiple stakeholders in an entrepreneurial, fast-paced environment
- Highly organized and resourceful, with an ability to drive focus, clarity and prioritization
- A good balance between analytical abilities and creativity; you can take an idea from conception to execution to analysis
- Scrappy and resourceful when facing challenges of all types i.e. “no problem too small, no problem too large”
- Bonus points if you have experience teaching a technical product
What we offer
- Health care: we have you 100% covered (and your dependents 50% covered) with competitive medical, dental, and vision insurance. You'll also be eligible for a complimentary membership to One Medical Group
- Learning & Development: we offer a $2,000 per year stipend for your personal career development
- Gym Membership: we’re proud to provide employees in our San Francisco and New York offices with complimentary gym memberships to Equinox, or up to $100/month reimbursement towards any other gym
- Catered lunches: we have high-quality catered lunches every day and well-stocked kitchens. We'll also reimburse you for any reasonable food expenses incurred while working
- Generous PTO, sick leave, and parental leave
About Airtable
Airtable's mission is to democratize software creation. Headquartered in San Francisco, Airtable has raised $170M in venture funding to date, most recently a $100M Series C from Benchmark, Thrive, and Coatue.

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