NEW cohort course starting Aug 10! Launch a membership-based business in 3 weeks — no coding required.

How to send automated emails for customer support tickets with Zapier

Become a Pro member to access all content

240+ instructional videos led by professionals
Weekly expert workshops and replays
1-1 consultation with the Makerpad team
Over $50k in discounts for tools
Private peer community
Profile for tracking progress and sharing your work
Yearly pricing
$249/year
Start your 7 day free trial*
Get PRO Yearly
Lifetime pricing
$600billed once
Start your 7 day free trial*
Get PRO Lifetime

Setting up an automated email system allows your entire team to get notified in real time when a customer is submitting an issue.

With this tutorial, you'll learn how to set up the email and copy in the requesting customer to let them know you're working on their issue.

Setting up an automated email system allows your entire team to get notified in real time when a customer is submitting an issue.

With this tutorial, you'll learn how to set up the email and copy in the requesting customer to let them know you're working on their issue.

You'll use Zapier to set up a team notification email. To start, you'll need a Zapier account and a your Airtable base populated with data as per this video.

In Zapier, create a zap and choose Airtable. The trigger is 'New Record in Airtable.' Find your base and table. Then your action is going to be Send Outbound Email. Here is where you can customize your email that sends to a customer upon receipt of a customer ticket.

Become a Pro member to access all content

240+ instructional videos led by professionals
Weekly expert workshops and replays
1-1 consultation with the Makerpad team
Over $50k in discounts for tools
Private peer community
Profile for tracking progress and sharing your work
Yearly pricing
$249/year
Start your 7 day free trial*
Get PRO Yearly
Lifetime pricing
$600billed once
Start your 7 day free trial*
Get PRO Lifetime

Setting up an automated email system allows your entire team to get notified in real time when a customer is submitting an issue.

With this tutorial, you'll learn how to set up the email and copy in the requesting customer to let them know you're working on their issue.

Setting up an automated email system allows your entire team to get notified in real time when a customer is submitting an issue.

With this tutorial, you'll learn how to set up the email and copy in the requesting customer to let them know you're working on their issue.

Setting up an automated email system allows your entire team to get notified in real time when a customer is submitting an issue.

With this tutorial, you'll learn how to set up the email and copy in the requesting customer to let them know you're working on their issue.

Get help and discuss

Open community forum
Close

Sign up for our weekly updates

Get an update every Sunday with new content, news and a behind-the-scenes of what our community are building.
Join over 18,000 others
You're in 😍- check your email to get started. Tweet me what you want to build to see how to do it without code.
Oops! Something went wrong while submitting the form.

Related Tutorials

view all ⭢